Shipping policy
Shipping Policy
At Morvein, we are committed to delivering your orders quickly, safely, and efficiently. We ensure a smooth and transparent shipping experience for all our customers.
Order Processing & Dispatch
All confirmed orders are processed promptly and dispatched within 24 hours of order confirmation (excluding Sundays and public holidays).
Once your order is dispatched, it is handed over to our trusted delivery partners for timely delivery.
Tracking Information
After dispatch, customers will receive tracking details via SMS, email, or WhatsApp, allowing you to monitor your order in real-time until it reaches your doorstep.
Delivery Timeline
Orders are typically delivered within 3–7 business days, depending on your location and courier service availability.
While we strive for timely delivery, delays may occasionally occur due to external factors such as weather, logistics issues, or high demand periods.
Shipping Charges
Shipping charges, if applicable, will be clearly displayed at the time of checkout. No hidden costs will be applied.
Important Notes
Please ensure that your shipping address and contact details are accurate to avoid delays.
In rare cases of delivery delays, our support team will actively assist you.